All orders are delivered by Australia Post
Orders less than 5kg are billed $6.50 for delivery
Orders over 5kg are billed $19.95 for delivery
International Orders under 5kg are billed $30 for delivery
After ordering online, you will receive an email confirmation from us confirming your order. Once we have confirmed we have the item in stock, you will also receive an email from eWAY (Australia's leading Payment Processing company) containing your order details and confirming payment from your card.
Any items on our webstore that we know we don't have in stock will appear without a price on its product page. You will have the opportunity to register your interest in the item by selecting the green "NOTIFY ME" when available tag on the upper left hand side of your screen. We will automatically send you an email the minute the item becomes available with a link to its product page.
Most items will be available the day you purchase them and we will send your goods via Australia Post on the day or at latest the next working day; If for any reason the goods are unavailable, we wont charge your credit card and we will contact you via email.
If you wish to query a delivery please contact us at
- customerservice @ thedoublebaytoyshop.com.au (spaces are there to fool evil spam robots.. you can remove them to email us)
- or at our shop on ph 02 9328 2332 Monday to Saturday and ask for Jemima, Alison or Dave.
02 - 9328 2332Mail us